Home Support Worker vs. Personal Support Worker: Roles, Responsibilities & Career Paths
10 March 2025
|The healthcare industry of Canada requires pivotal support roles including both Home Support Worker (HSW) and Personal Support Worker (PSW) in order to deliver quality care to needy patients. The healthcare roles of HSWs and PSWs show different characteristics when examining how each role performs tasks while following professional educational requirements and building up their professions.
The New Brunswick College of Business & Technology (NBBT College) in Moncton, New Brunswick provides students with a full Personal Support Worker Certificate Program that enables them to become professionals in healthcare. Before pursuing work in caregiving, you need to recognize how HSWs differ from PSWs.
What Does a Home Support Worker Do?
The primary duty of a Home Support Worker (HSW) includes helping people in their homes with their daily life needs. The main objective of Home Support Work consists of assisting clients to remain independent in familiar surroundings through non-medical assistance.
Key Responsibilities of an HSW:
- Light housekeeping and home management
- Home Support Workers perform both kitchen duties for preparing meals and assist clients during feeding times
- Laundry and grocery shopping
- Providing companionship and emotional support
- Provide occasional support in dressing or grooming to their clients.
Who Do They Serve?
HSWs provide assistance to seniors, individuals with disabilities and people regaining health capabilities who maintain self-care independence while needing daily help.
Training and Certification:
Most Health Service Workers learn their skills through workplace training and short-term educational programs. A formal certificate may not be required for HSW positions yet they need essential knowledge of safety protocols and caregiving practices.
From Classroom to Career — NBBT Certification Programs Gets You There. Learn what you need. Do what you love.
What Does a Personal Support Worker Do?
A Personal Support Worker delivers extensive personal care by providing hands-on assistance to clients. A Personal Support Worker helps people needing physical assistance with their everyday requirements while working in hospitals, long-term care facilities as well as providing home care services.
Key Responsibilities of a PSW:
- Assisting with bathing, toileting, grooming, and dressing
- Mobility support, including lifting and repositioning clients
- Monitoring and recording vital signs
- Medication assistance and basic health observations
- Supporting individuals with dementia, Alzheimer’s, or chronic illness
- Collaborating with nurses and other healthcare professionals
Who Do They Serve?
PSWs provide support to elderly people and individuals with chronic illnesses together with those who have physical or mental challenges which need extended care services.
Training and Certification:
PSWs need to complete training offered by approved programs which combines academic classes with supervised hands-on experiences in healthcare settings. PSWs must complete training that combines theoretical instruction with practical experience to ensure client safety.
Career Outlook
Both careers provide job safety because the healthcare industry continues to expand its demand. The role of PSW provides wider career possibilities together with more job responsibility and a structured route toward career growth or specialization.
NBBT College provides PSW training to launch your professional career
The well-rounded accredited training program at NBBT College in Moncton, New Brunswick provides students an opportunity to build careers that make a difference in people’s lives.
The reasons to select our Personal Support Worker Certificate Program include:
- 22-Week Program: Fast-track your entry into the healthcare field
- Hands-On Experience: This program features necessary lab sessions together with essential clinical placement opportunities.
- Comprehensive Curriculum: Covers anatomy, patient care, safety, communication, and more
- Supportive Learning Environment: Learn from experienced instructors in small class sizes
- Flexible Schedule: Hybrid options available for busy adults
Through our PSW program you will gain the knowledge to succeed in home care, retirement residences, medical facilities as well as community agencies.
Ready to Start Your Journey?
The selection between a Personal Support Worker and Home Support Worker position depends on individual career preferences and care intensity level. Accepting the position of becoming a Personal Support Worker (PSW) represents an excellent professional pathway because it holds benefits of security alongside job satisfaction and profound opportunities to impact others.
NBBT College, Moncton, New Brunswick, is here to guide you every step of the way. ➡Apply today for our Personal Support Worker Certificate Program and take the first step toward a rewarding future in healthcare!