The principles of effective communication within the global business environment are introduced within this module. Students explore the foundations of communication theory, the forms of communication (verbal, non-verbal, and written), and the influence of globalization on the development of business communication today. The focus is on overcoming the communication barrier and knowing what is expected of any worker in the global workplace.

This module enhances the English language skills of the students with regard to professional contexts. It deals with business vocabulary, grammar, tone, and functional language for meetings, emails and workplace interactions. The students will gain confidence and proficiency on the use of written and spoken English in the context of international businesses.

This module explores how cultural norms shape communication styles and workplace behavior. The students will learn how to express themselves in a respectful way across different cultures, prevent losing any misunderstanding, and act in accordance with the appropriate international business etiquette. The importance is put on cultural sensitivity and adaptability.

This module is aimed at training on the application of digital communication tools and platform necessary in remote working in a global business world. The students will learn how to collaborate effectively via email, video conferencing, and other online tools and remain professional yet effective.

This course exposes the learner to the principles and the practices of corporate communications whether internal or external. It incorporates strategic messaging, brand alignment, crisis communication as well as stakeholder engagement. The course also emphasizes the importance of consistency, transparency, and professionalism in managing corporate reputation.

This module introduces students to the art of negotiation and persuasive communication practices applicable in the business setting across the world. Learners will also learn on how to get through cultural differences during negotiations and use strategic communication to result in win-win decisions.

This module assists students to gain appropriate public speaking and presentation skills for international business contexts. The students will gain an understanding of how to organize, design, and deliver effective presentations to global audiences with the application of proper technology and other presentation tools.

In this module, students are acquainted with the proper communication skills adopted in marketing and customer relationship management. It focuses on crafting the promotional messages, managing client interactions, and the consistent brand voice across various platforms. Students will also learn how to customize the messages to targeted audiences and improve customer experience. There is focus on local and international written, verbal and digital marketing communication skills.

This course would enable the students with the ability to research, develop and write formal analytical reports on complex problems that occur in an organization. It is stressed to perform an analysis of the audience, persuasive argumentation, appropriate application of research tools, and logical report structure. The students will be taught to critically analyse data and design professional recommendations that will suit different stakeholders.

This course will address various communication problems that arise in most organizations in the modern world such as ethical dilemmas, organizational change, multicultural dynamics, and digital disruption. With help of case studies and practical analysis students will develop the strategies of managing and overcoming the communication dilemma in professional workplace. The focus is on critical thinking, flexibility and ethical communication.